Parent Handbook
| Our commitment to you and your child | Welcome to Saplings Day Nursery.
When we founded Saplings in 1991, we did so with an absolute commitment to provide a care
service of unequalled quality. We set out to create an environment in which children will be safe, stimulated and challenged. A place where fun and enjoyment go hand in hand with learning and discovery. Achieving these aims and maintaining our high standards does not happen by accident. It is the result of a carefully thought out approach, clearly defined objectives, rigorous standards and regular reviews of our performance. We value our relationships with parents highly and are committed to working in partnership with you by sharing information, listening to you and fostering good communication. With this in mind, we have prepared this Parent Handbook. It explains our approach to education, our policies and procedures and sets down the standards by which we will judge ourselves and be judged by others. The publication of this Handbook reflects our commitment to providing children with the best possible start to their education. It also acknowledges the seriousness with which we take the responsibility for our part in their development during these vitally important formative years. Should you wish to discuss any of the issues raised in the Parent Handbook, please speak to us. We would be delighted to help. We look forward to seeing you and your child at Saplings.
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| Saplings approach to early learning | At Saplings we recognise that
children have an innate pattern to their development, which means they develop at their
own rate. We also recognise that environmental factors are instrumental to learning. ![]() We believe that early childhood is a time of "... incredibly rapid, open-minded learning, of vivid imagination and intrigue with the universe. A magical time." (Buzan 1995). Childrens absorbent, active minds are ready and willing to be exposed to a variety of learning experiences. Their natural motivation leads them to discovery and their enthusiasm inspires all who care for them. We are committed to preserving childrens right to be playful, have fun and develop at their own pace. The variety of activities and experiences we offer children will engage them in exploring the richness and diversity of seasons, festivals, their own interests and the interests of others. Our approach incorporates principles which are synonymous with common features of good practice. This includes the implementation of the High/Scope Curriculum and requirements laid down by the Department for Education and Employment. We provide a well organised physical environment, consistent daily routine, and an adult approach that encourages children to:
Every day at Saplings, children of all ages engage in a variety of activities. Their day begins with the sound of Vivaldi or another lively piece of classical music, indicating that its time to come together for a greeting song. Greeting time is followed by exploring a new piece of equipment, singing, dancing, playing musical instruments, or talking and listening to stories and poetry. Saplings pre-schoolers are recognisable for their ability to "Plan-do-review" (High/Scope). For them, meeting together in a planning group with their key worker is a daily occurrence. During "Planning Time" they discuss individually what they would like to do, make and create, and how they will manage all this. They share ideas and, when able, they sometimes predict problems and talk through how they will solve them. "Doing" involves carrying out their plans, using readily available materials and equipment which are attractively presented, safe and easily returned. When the "do" part of the day is over, the children return to their key groups where they share their experiences with others. Small group time is another event that occurs daily. This is when children work on a special activity, usually initiated by an adult. It may involve exploring mathematical or scientific concepts such as discovering what floats and what sinks. It may be pounding, stretching or modelling play-dough or clay, going for a walk to the shops or making three dimensional models out of various boxes and containers. For children under two years, at least twice a week, small group time will involve discovering what the "treasure baskets" contain, or engaging in "heuristic play". These activities provide items for exploration which may appear to the untrained eye a little strange (none of the "heuristic play" articles is a bought toy or item made of plastic). However, if you look closely, you will see that each item has been chosen for the texture, shape, weight, scent, taste, sound, colour, form, length, and shininess it offers. Elinor Golschmied and Sonia Jacksons book Children Under Three, as well as our own experience, tells us that young children find these activity times intensely interesting. Throughout all age groups, caring and enhancing development go hand-in-hand. We are a nursery that continuously keeps up to date with new developments in child care and have a commitment to ensuring that staff receive the necessary training to provide first class practice. |
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| Staffing | We operate a
"key worker" system which means that within your child's room there will be one
person who, whilst working as part of a team in caring for your child, will be responsible
for ensuring their participation in small group activities, meal times and outings. This
person will work closely with you during the settling-in phase. Saplings staff
appreciate the place they are given within your family and the nursery team, and recognise
that they have a responsibility to love, care and cherish the relationships they build. Saplings staff hold a variety of qualifications awarded by various certification bodies including BEd, Cert Ed, TOTT, NNEB, City and Guilds, BTEC, PLA and NVQ. All staff undergo our internal training scheme and attend our intensive training week at Whitsun. All staff have made a commitment to these aims:
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| Quality Control | Saplings Nursery is
committed to quality and to this effect operates defined and documented procedures for all
aspects of childrens care, parents requirements and staff training. The same
standards are applied throughout all our nurseries. Saplings Quality Management System operates in accordance with the Governments voucher scheme, OFSTED, local authority requirements and International Standard ISO 9002:1994 (a copy of the quality policy is available on request). We are committed to equality for all, have Investors in People accreditation and continuously seek to improve our services. |
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| Settling into the nursery | Our experience leads
us to believe that children benefit greatly from a gradual introduction to their new
environment. Attending a new nursery for the first time is a very big step in
childrens lives, even if they have previously been cared for by a child minder, or
other nursery. Becoming accustomed to new people, physical surroundings and routines can
be disorientating. To aid this transition, it is important that you maintain a calm and
reassuring manner and that you are available to stay for the first few visits, either in
the room with your child, or on-call in the staff room. Please feel free to bring a home
comforter for your child and something to occupy yourself during your stay. Once settled, children normally attend nursery happily. However, when a child moves rooms, circumstances change at home, or after a prolonged absence, you may find that a resettling period may occur. Sharing information to help us gain a full understanding of the situation, means we will be able to work effectively to assist them through this phase. Our aim is to help you and your child become settled as quickly as possible and to help your child develop a positive attitude towards the nursery. We want both of you to feel happy and secure. |
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| Childrens personal belongings | Children should be
suitably dressed for nursery activities. Messy activities occur in this environment and
during toilet training "accidents" may happen, so please provide spare clothing.
It is in everybodys interest if all childrens clothes are labelled with their
name. ![]() Sometimes your child will wish to bring a favourite toy or object from home. This can be a great source of comfort, even when children are happily settled. However, it can also be a source of conflict as most children have difficulty sharing their well-loved possessions. In these circumstances, we would appreciate your sensitivity to the needs of your child and other children. Always make sure a member of staff knows that your child has brought something from home. An additional help would be to encourage your child to place the possession in the home box or on the home shelf, where things can be kept safe. Please provide the nursery with nappies, relevant creams, powder, wet wipes, toothbrush, bottles and feeds, as appropriate. The nursery staff will tell you when replacements are needed, either directly or through the Daily Record Sheet displayed on the notice board in your childs group room. We accept no responsibility for any money or valuables sent with children. No sweets or jewellery are to be brought into nursery. |
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| Meal times | Every day meals are carefully prepared on the premises by a qualified cook. A morning snack is served with milk or juice at around 10.00am. At midday a two-course lunch is provided and at 4.00pm, tea time is served consisting of a variety of sandwiches, fruit and cooked food such as pizza, sausage rolls and savoury rice. Special diets, such as vegetarian or dairy free, will be accommodated. | |||||||||||||||
| Reporting childrens progress | We encourage parents
and nursery staff to share every day the wonderful discoveries your child makes. In
addition to daily chats, a Record Sheet is displayed on the parent notice board. These
sheets are designed for two-way communication. Please feel free to write any message you
wish your childs key worker to take note of. In return, they will do the same. This
record sheet will also inform you about your childs eating, sleeping, talking,
drinking and activity achievements or interests. Once a year you will be invited to a meeting where you will meet other parents, have individual time with your childs key worker, and be able to formally share in the record keeping process. As the children progress from group to group, parents will be provided with a written account of their childs development. When your child leaves the nursery to attend school, you will be given a full profile which may include samples of work and photographs. |
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| Parent group | All are welcome! Meetings and social events are held approximately three times a year and dates are notified through the Outings, Events and Holiday list. These events provide an opportunity to share successes, concerns, worries and joys. Meetings are organised and led by existing Saplings parents. Please speak to the Nursery Manager if you would like further information. | |||||||||||||||
| Opening times and fees | We open weekdays
except at Christmas, Whitsun and Public Holidays and run a variety of sessions to suit
most parents. Once you have agreed a session with the Nursery Manager, your monthly fee
will be based upon this cost. If you require the occasional extra care, this will be
charged at a separate rate but only if we have the relevant staff available to keep within
our designated staff/child ratios. Whilst we will always try to help, please understand
when circumstances beyond our control prevent us from doing so on a particular occasion. Fees calculated per calendar month are payable on the first day of every month, in advance, by standing order - our bank details will be given to you separately. The fees you pay are to reserve a place for your child at the nursery and are payable irrespective of illness, holidays or non-attendance for any other reason. |
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| Late Collection | Late collection of your child will result in an excess charge. You will appreciate that Saplings staff work a long and full day and it is unreasonable for us to ask them to stay later than they should without compensating them for their time. | |||||||||||||||
| Vouchers | Saplings accept child care vouchers. We ask that parents make full payment of the fees due. As soon as the voucher payment is received, it will be refunded. | |||||||||||||||
| Grievance procedure | Anything which occurs in the nursery and gives you cause for concern should be discussed immediately with your childs key worker. If you still feel that the problem remains unresolved, please discuss it with the Nursery Manager or with one of the Deputies. In the unlikely event that the matter is still not satisfactorily solved, a director will be made available to discuss your grievance. Any problem, no matter how apparently insignificant, is better aired early. Unless we know of a problem we can do nothing to try and resolve it. | |||||||||||||||
| Record keeping | The nursery expects you to supply immediately any changes to the information on your childs registration form. We might be unable to respond professionally unless we are made aware of changes as they occur. | |||||||||||||||
| Equal opportunities policy | Saplings Nursery
respects the rights of all individuals to be valued equally. We acknowledge that a
proportion of the population discriminates consciously and subconsciously against people
because of their sex, disability, age, marital status, colour, religion, race, nationality
and culture. This nursery declares that its policy works towards the elimination of such
discrimination and is one of the fundamental principles on which its practice is based.
The nursery welcomes the attendance of any child, including children with special needs. Everyone has a responsibility to ensure that all children are valued and able to fulfil their potential. However, we will only encourage this if we feel that the nursery is capable of adequate provision. We want all children to have the opportunity to reach their full potential. We will continue to develop our awareness of these issues, and we welcome contributions from parents. Please feel free to ask the Nursery Manager or your childs key worker for further information on how this policy is implemented. |
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| Child management policy | Saplings
Nurserys approach supports the development of self-discipline in children. We
believe that children who acquire the ability to be disciplined learn to balance their
needs with those of others, feel good about themselves and become increasingly more
independent. Staff always treat children with respect. A child is never smacked, shaken or treated roughly. There are no circumstances in which such punishment can be justified. Our approach helps children to see the consequences of their actions. For example, if a pre-schooler is reluctant to help clear up an activity, the extra time it takes to get the room in order shortens the time available for a story. The nursery sets clear limits which help children to control their own behaviour. One example of a set rule is that children will not be allowed to hurt themselves, others, or things. All limits imposed by this nursery will be clear, and a reason for the rule always given. Adults speak calmly and clearly to children. We recognise there may be problems during the day if children are bored or rushed, when they have to wait, or are over-stimulated without time to unwind. This means we have planned the daily routine in a way which helps to prevent these problems arising in the first place. Nursery staff are expected to model the type of behaviour which they would expect from children. They act in a caring and considerate manner towards each other. They listen to children, and offer support to help them verbalise their frustrations, hurts and disappointments. Our aims are that children learn that they can trust in the environment and the future. We want them to develop the will to exercise choice and self-restraint, and to gain a sense of self-control and self-esteem. We want to work together in partnership with you to lay the foundations from which your child will grow into a happy, self-confident, well adjusted individual. If you would like further guidance on strategies for managing childrens behaviour, please ask the Nursery Manager to supply you with a copy of the appropriate information. |
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| Child protection | Most children live in a happy family atmosphere, are properly cared for and have happy trusting relationships with adults. Sadly some children do not. These children may be subjected to physical, emotional and sexual abuse. Child abuse crosses all sectors of society. It does not discriminate between socio-economic status, class and culture. Every member of staff at Saplings has a responsibility to familiarise themselves with child protection issues and concerns, and has a duty to discuss and record any injuries or illness a child has suffered, whether at home or in the nursery. If, at any time, a staff member believes there is cause for serious concern, information will be passed on to a senior member of staff who may need to share this information with outside agencies. Parents will be involved at all stages unless this is not in the childs interest and might put the child at further risk. Childrens safety is paramount. | |||||||||||||||
| Health and safety | Saplings Nursery has
a commitment to providing a healthy and safe environment, both inside and outside the
nursery. The Health and Safety Procedures outlined in the Nursery Procedure Manual satisfy
the requirements of the Health and Safety at Work Act 1974 and all other statutory
provisions.![]() We have included here, for your attention, a few procedures which we believe are immediately relevant to you. However, if you would like to see the complete set, please ask the Nursery Manager for a copy. Any matters concerning the general implementation or review of this documentation should be brought to the attention of the Nursery Manager. Our employers and public liability insurance certificates are displayed in the nursery. The nursery has been inspected and passed by local authority health and safety officials as part of the nursery registration process. |
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| Supervision of children | We request that
buggies be left in a safe place and that parents close the nursery doors behind them. We
also ask that before parents leave the building they hand their children to a member of
the nursery staff. Children must never be left unattended, whether inside or outside the
building. No child is ever to be sent home in the care of anyone unknown, unless the
nursery has been informed by the parents or guardian, and given a name and brief
description. No child will ever be sent home in the care of a person under 16 years of
age. If a child is not collected by 6.30pm, and no arrangement for late collection has been made, staff will try to contact you and your emergency contacts immediately.
If the nursery has still not heard from the collector by 7.00pm and emergency contact has not been possible, nursery staff will contact their line manager, who may contact one of the Directors, so that a decision can be made. However, in the unlikely event that a staff member is left to make their own decision, they will contact the local authoritys social service duty officer, who will then take charge of the child. |
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| Administration of medication, minor accidents and sickness | Parents must always
give written consent before medicine can be administered. (Ask staff for the detailed
procedure.) You should provide medicine that is clearly labelled with your childs
name. This should then be passed to a senior member of staff. Children on prescribed
medicine may be excluded at the discretion of the Nursery Manager. If antibiotics have been prescribed the child should be kept away from the nursery for 48 hours. First, for your childs comfort and well-being, and second to minimise cross-infection. Furthermore, children should not attend if they have vomited, had diarrhoea or a high temperature within a 12 hour period prior to nursery attendance. Saplings reserves the right to exclude a child if it is considered to be infectious or not fit enough to attend. When a child has suffered from an infectious disease or illness, a clearance certificate is required from the childs GP on return to the nursery. All accidents and sicknesses are recorded in the Accident/Incident Book. You must sign the entry on the day that you are informed about the incident. (This should be the same day it occurred.) |
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| Serious accidents or illness | If a serious
accident or illness occurs which requires medical attention, one staff member will stay
with the child. Another will telephone for an ambulance and the childs parents. If the ambulance arrives before the childs parents, the carer who has been looking after the child will accompany the child in the ambulance and will stay with the child until you arrive. |
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| Outings | Parents are always welcome to join us on small excursions, such as to the shops, library, local parks, swimming pool, etc, which may occur on a regular daily or weekly basis. They are also very welcome to join us on our less regular outings which may be further afield such as to the theatre, seaside or woods. Notification will be given of outings, and parental permission will be sought. | |||||||||||||||
| List of Memberships | The National
Day Nurseries Association The Child Care Association Working for Child Care The National Childrens Bureau Goldsmith Association for Early Childhood |
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| Children learn what they live | If
a child lives with criticism If a child lives with hostility If a child lives with ridicule If a child lives with shame If a child lives with tolerance If a child lives with encouragement If a child lives with praise If a child lives with fairness If a child lives with security If a child lives with approval If a child lives with acceptance and
friendship |